Do you offer email marketing services? Thank you for reaching out to us. At the moment, we do not provide email marketing services (such as newsletter campaigns). However, we do offer LinkMail Email Hosting – a secure and reliable solution for your daily business communication needs. Our plans are flexible and scalable, ranging from personal
Upgrading Email Users on IP ServerOne’s LinkMail Hosting How can I increase the number of email users? To increase the number of email accounts on our LinkMail Email Hosting plans, you have to upgrade your hosting: Our standard LinkMail Hosting plans come in the following tiers: Plan Max Users Total Storage Price (From) S15 15
I would like to update my payment. If you made your payment via online transfer, bank-in (cash or cheque) through CDM, or ATM transfer, please forward the payment slip to billing@ipserverone.com for verification, update, and renewal processing. For payments made directly through the portal, your payment will be automatically updated and the service will be
Project Creation Limit for Cloud Instances How many projects can I create for my cloud instance? You can create as many projects as you want in the IP ServerOne Cloud Portal. There is no limit to the number of projects. However, the actual number of cloud instances you can run across all projects is limited
Instance Creation Limit in the Portal How many instances can I create in the IP ServerOne portal? You can create up to 5 instances by default in our portal. If you require more than 5 instances, you will need to submit a request with valid justification to our support team at: 📧 support@ipserverone.com ⚠️ Important
How much does the smallest Nova instance cost? The cost of NovaCloud hosting varies depending on factors like storage, instance size, and instance type. You can get an estimate tailored to your needs by using our cost calculator here: https://nova-calc.ipserverone.com/
Can I see the chatbot menu? Our chatbot doesn’t use a fixed or predefined menu, it will show you the right options based on your question. Instead of browsing through a long menu, just type your question naturally. The chatbot will then provide relevant quick links, FAQs, or Knowledge Base articles related to your request.
📘 Binding Two DNS Records to a Single Hostname How do I bind two DNS records to a single hostname? To bind two DNS records to a single hostname, you are essentially pointing one hostname to two different types of DNS records. This is commonly done when you want both A and MX, or A
Why I cannot find my GPU instances in the Customer Portal? NovaGPU is available to all customers who wish to subscribe. However, if you are unable to locate NovaGPU in your Customer Portal, it may be due to certain restrictions applied to your account. If you encounter this issue, please contact our Support team
Why didn’t I receive an email notification for my expiring domain? Our system usually sends reminder notifications 90, 60, 30, 7, and 1 day before your domain service expires. If you have not received any, please first check your spam or junk folder, as the emails might have been filtered there. If you still