What Protections Does IP ServerOne Provide on the DNS Servers? IP ServerOne offers several layers of protection for DNS hosting to ensure security and uptime: DDoS Protection: Multi-layer DDoS mitigation filters out malicious traffic to prevent service disruptions during attacks. Tier III Data Center Security: Hosting within a Tier III-certified data center provides high-level
How Can I Obtain the Private Key and Certificate for My SSL? To obtain the private key and certificate for your SSL, follow these steps: Generate a Certificate Signing Request (CSR) from your server or hosting control panel. Submit the CSR to your SSL provider. After validation, the SSL provider will issue the certificate. The
Who should I contact to discuss an internship application? If you have any further questions or would like to discuss the internship in more detail, feel free to reach out to our team at c-sv@ag-talent.com.
How to obtain/view/export/manage installed SSL Certificate You can refer to the following knowledge base articles to manage your installed SSL certificates, whether it’s Alpha SSL or Wildcard SSL: DirectAdmin cPanel
How can I make a payment through the portal if no invoice is available? You can renew your active service through the portal without an invoice. Please refer to the payment guide at https://www.ipserverone.info/knowledge-base/how-to-renew-services-through-portal/, which applies only to services still active or within the renewal grace period. For domain services, this option is available only
Why did my domain transfer request fail to initiate? Here are the main reasons a domain transfer might fail to initiate: Domain Locked: Ensure the domain is unlocked in the current registrar’s settings. Invalid or Expired Authorization Code: Verify that the EPP code is correct and current. Ineligible Transfer Timing: Domains registered or transferred within
How can I apply for a job at your company? If you’re interested in joining the team at IP ServerOne, feel free to explore our career opportunities by visiting our website here (https://www.ipserverone.com/careers/). Take a look around and see what catches your interest! For any further inquiries, don’t hesitate to contact us at jobs@ipserverone.com.
How do I schedule server collection from Data Center? You may submit a data center visitation at IP ServerOne Customer Portal by logging in with your registered email address. If your account has been assigned the Visitation Role, click on “Access Management Mode” in the top bar next to the cart icon to access
Why didn’t I receive my SSL renewal email? If you have completed the renewal payment but the SSL certificate hasn’t been installed yet, or you haven’t received a renewal email or invitation link, this may be due to the SSL expiration timeline. SSL renewal can only be done within one month of the certificate’s expiration
I registered a domain through portal but got a failed registration notification. What should I do next? Failed domain registration can happen for several reasons. Below are some common causes and recommended actions to ensure successful registration: 1. Incorrect Information: Errors in registrant details, such as company information or invalid name servers, can prevent