How can I manage my DNS records if my DNS is hosted with my domain provider (registrar)? If your domain’s TLD is using registrar nameservers (e.g., ns1.ezydomain.com and ns2.ezydomain.com for WEBNIC), you can manage DNS records through the Registrar Management Portal at https://wam.manage.name. For detailed instructions, please refer to this guide. For other domain providers,
Where can I find my domain management details? If your domain is registered with IPServerOne, you can manage it via our Customer Portal. Go to Domains under My Services and select Manage for your chosen domain. For domains registered with other providers, please retrieve login credentials directly from your domain provider.
Can I access the domain control panel to manage my domain name? Yes, you have full access to the Domain Management Portal, also known as the domain control panel. Here, you can update your nameservers, WHOIS contact information, and, if your nameservers are pointed to the registrar, manage DNS configurations. For login credentials or assistance,
Who controls name server access for my domain name? Nameserver access for your domain is typically managed by your domain provider or hosting provider. If your nameservers are hosted with your domain provider, please contact them for access or assistance in updating DNS records. For nameservers hosted with your hosting provider, you may reach out
How can I find out who hosts my website and email for my domain name? To find out who hosts your website and email, take a look at your domain’s DNS records. You’ll usually find the website host under the A record, any aliases under the CNAME record, and the email provider listed with the
Can I make bank transfer for payment? Definitely! You may refer to the IP ServerOne’s invoice for the bank account details, which located at the bottom. After making your payment, send the payment slip to billing@ipserverone.com to expedite processing. Note: Be sure to include the invoice number, domain name, or subscription name for our
I forgot to pay for my Jaring email, and now my email is suspended. What should I do? You may proceed to make the renewal payment for your Jaring service as soon as possible. This is to ensure that your Jaring email service does not fall for pending termination. If you would like to make
I missed my domain renewal but I’ve just made it. Can you help me refresh the DNS? If your domain has been expired for less than 24 hours, the DNS will refresh immediately. However, if your domain has been expired for more than 24 hours, it may take between 2 to 24 hours for
Why is my domain already suspended if its expiry date is today? If your domain’s expiry date is 01/01/2024, it will be automatically suspended at 12:00 AM on that date if no renewal has been processed. Hence, any services linked to that expired domain will be affected as well. We recommend ensuring your renewal
Can I still renew my domain name if it has expired? Yes, you can renew your domain name even if it is in an expired status. Please note that the expired status lasts for 40 days after the expiry date. If your domain has exceeded this period and entered Redemption Grace Period, a reactivation fee