Retrieving Access for NovaCloud Linux Instance How to retrieve the default password for NovaCloud Linux instance? NovaCloud Linux instances created via our portal do not come with a default password. Instead, they are secured using SSH key-based authentication. 🔑 Step 1: Use the Private Key to Access Your Server When you create a Linux instance
Changing the Server for Your Domain How to change the server for my domain? To point your domain to a new server, you’ll need to update its DNS records to reflect the new server’s IP address. This process ensures that traffic to your domain is directed to the correct server. Here’s how you can do
IP ServerOne’s Cloud Storage vs. Dropbox Is IP ServerOne’s cloud storage like Dropbox? IP ServerOne offers cloud storage solutions that differ from consumer-focused services like Dropbox. Our primary offerings include: 1. Object Storage Designed for businesses, our Object Storage provides scalable, secure, and cost-effective data storage compatible with cloud-native applications. It’s ideal for storing unstructured
Unable to Login to RDP I cannot login to my RDP If you’re unable to access your Windows server via Remote Desktop (RDP), it could be caused by several reasons such as network issues, firewall rules, incorrect credentials, or the RDP service not responding. ✅ Step 1: Run Server Diagnostics Type “Run Server Diagnostics” in
Checking Server Status Is your server currently down? If you’re having trouble accessing your server, it could be due to a temporary network issue, scheduled maintenance, or a problem specific to your server. To quickly check the server status, simply type “Run Server Diagnostics” in the chat and click the button that appears. This will
Accessing cPanel Please share cPanel link If you’re hosted with IP ServerOne and your service includes cPanel, you can typically access it via one of the following URLs: 🌐 https://yourdomain.com:2083 🌐 https://yourserverIP:2083 🌐 https://yourdomain.com/cpanel Replace yourdomain.com or yourserverIP with your actual domain or server IP address. Need Help? If you’re unsure of your cPanel login
Blocking a Certain IP Address How to block a certain IP address? Blocking an IP address can help protect your server from unwanted access, abuse, or malicious activity. Depending on your setup, there are several methods to do this. Here’s a breakdown of the most common ways, including how to do it via ConfigServer Security
DNS Hosting and Protection at IP ServerOne Does DNS Hosting in IPServerOne have DNS protection? Yes, our DNS Hosting services are designed to enhance your domain’s performance and reliability. While our DNS Hosting plans focus on efficient DNS management, they do not include built-in DNS protection features such as DDoS mitigation. However, we offer comprehensive
Enabling DNSSEC for Your Domain How to enable DNSSEC for my domain? At the moment, our portal does not support direct DNSSEC management. If you need DNSSEC to be enabled for your domain, please reach out to our support team. 📧 support@ipserverone.com When emailing, kindly include: Your domain name Your server IP address (if applicable)
Hardware Issue on Your Server My server is having hardware issue. What to do? If your server is experiencing hardware issues, please contact our support team as soon as possible by emailing: 📧 support@ipserverone.com When contacting us, kindly provide the following details to help us troubleshoot more efficiently: Your Server IP Address The issue symptoms