What happens to my domain’s expiry and renewal after transferring to IP ServerOne? If your domain has successfully transferred from MYNIC to IPServerOne, the expiry date will remain the same. Moving forward, IPServerOne will take care of the renewal process and ensure you receive timely renewal notifications.
Why isn’t my domain listed in my account after transferring to IPServerOne? We have successfully received the domain transfer list from MYNIC and have completed the transfer of .MY domains to our system. However, if your domain data is not visible in the IPServerOne portal, it may be due to ongoing cross-checking and verification processes.
How can I verify my domain’s new registrar? You can easily verify your domain’s registrar and other details using the MYNIC WHOIS Lookup tool, accessible at: MYNIC WHOIS
My domain transferred from MYNIC to IP ServerOne, what should I do? No immediate action is required on your part for the transition. IP ServerOne will send a verification email to the Registrant, Admin, Billing, and Technical email addresses listed in the WHOIS information. However, we recommend that you verify the accuracy of your
Why was my domain transferred from MYNIC to IPServerOne? MYNIC, the official registry for .MY domains, has transitioned to a Registry-Only Model and will no longer act as a registrar. As part of this policy change, all .MY domains previously managed by MYNIC have been transferred to accredited registrars, including IPServerOne, to provide better service
Can Wildcard SSL be used for multiple servers? Yes, Wildcard SSL can be used for multiple servers. However, please note that charges are calculated on a per-server basis. If you have multiple subdomains hosted on different servers, the charges will depend on the server’s location—whether it is under IP ServerOne or a third-party provider.
Can .MY domain be transferred to a non-Malaysian entity? Yes, a .MY domain can now be transferred / managed by a non-Malaysian entity. However, supporting document(s) is required for verification purposes: Malaysian Individuals: MYKAD National ID Passport Non-Malaysian Individuals: Passport National ID Driver’s License Utility Bill Companies/Organizations: Business License/Certificate issued by the respective country
Why Can’t I Modify or Delete Existing DNS Records? If you’re unable to modify or delete existing DNS records, the following could be reasons: Insufficient Permissions: You may not have the correct access level to make changes to the DNS records. Domain Locked: Some domains may be locked by the registrar to prevent unauthorized changes.
How Do I Create a New TXT Record? Please be specific—are you setting up email verification (SPF/DKIM), site verification, or something else? Knowing this will help guide you better. To add a new TXT record, follow these steps: Login to your DNS management portal. Select the Domain you want to edit. Add a TXT Record
Why Can’t I Add an SRV DNS Record? If you’re unable to add an SRV (Service) DNS record, it could be due to several factors. Common issues include: Incorrect Format: SRV records require specific fields such as priority, weight, port, and target. Make sure that all required fields are filled out correctly. DNS Host Limitations: