🤝 What collaboration tools are available with LinkMail? LinkMail isn’t just about sending emails—our service is built for real teamwork. Here’s what our collaboration tools include: Shared Calendars – Coordinate meetings, view availability, and manage schedules together. Task Management – Assign, track, and complete tasks within your team. Shared Contacts – Maintain a unified address
We are currently seeking a Cloud Backup and Disaster Recovery as a Service (DRaaS) solution. Could you assist us? Thank you for your interest in our services. We would be happy to assist you with a Cloud Backup and Disaster Recovery as a Service (DRaaS) solution tailored to your needs. To help us prepare the
Understanding Ransomware & How IP ServerOne Can Help What is Ransomware? Ransomware is a form of malicious software (malware) that encrypts files or locks access to your systems, demanding a ransom to restore them. It is one of the most dangerous threats to both individuals and businesses today, especially those relying heavily on digital infrastructure.
Hard Reboot vs Soft Reboot: What’s the Difference? What is a Hard Reboot? A hard reboot (also known as a power cycle or forced restart) is when the power to a server is physically interrupted and then restored. This is typically done when a server becomes unresponsive, and normal shutdown procedures can’t be executed. At
🌐 FAQ: Can I Remap Floating IPs on My Cloud Instance? I want to move a Floating IP to another instance. Is that possible? Yes! You can remap Floating IPs at any time—but this is only supported on platforms that include Floating IP functionality, such as IP ServerOne’s NovaCloud. This feature is not available on
🌐 FAQ: Can You Share the Traceroute Details for a Cloud Instance on Your Cloud Platform? I want to check connectivity—can you provide a traceroute to one of your Cloud instances? Yes, we can assist! If you need to troubleshoot latency or routing issues to a Cloud Instance on our platform, you can either perform
Unable to remove credit card from recurring payment Recurring payments begin processing 8 days before your service expiry date. During this processing period, you will not be able to edit or remove the credit card linked to the service, as the payment gateway provider locks it. If your credit card has expired or can
☁️ FAQ: Having Issues Creating a Cloud Instance in the Portal I’m trying to create a Cloud Instance, but it’s not working. What should I do? If you’re facing issues creating a Cloud Instance (e.g., the setup is stuck or not loading properly), here are a few quick steps to try: ✅ Quick Fixes Refresh
What qualifications does your technical team hold? Our System Engineer team is certified in key areas like system management, networking, cloud, and data protection. These qualifications help us provide secure, reliable, and high-quality support for your services. Disaster Recovery Certified Expert (DRCE) – Recognizes our engineers’ expertise in disaster recovery planning and execution. Information Technology
🛠️ FAQ: Why Can’t I Install the Latest PHP Version on My Server? I’m trying to latest PHP (PHP 8.x) but it’s not available. Why? If you’re using DirectAdmin and can’t install the latest PHP version (like PHP 8.2), it’s most likely because your server is running an outdated operating system (OS). While DirectAdmin can