Is my expired domain eligible for renewal, and how long after expiration is it released for public registration if not renewed? The domain renewal grace period lasts 40 days, during which you can renew your domain at the regular price. If the domain is not renewed within this time, it enters a 30-day redemption period,
I forgot my password. How do I change or reset the password? Could you please clarify which password you’re referring to? For example, are you looking to reset the password for your Customer Portal, your email account, console or server? Once we have more details, we can guide you through the appropriate steps.
FAQ on NovaCloud Calculator Will the NovaCloud calculator show in foreign currencies and points value? Yes. Effective 20th August 2024, the NovaCloud calculator will allow you to view the estimated costs in your preferred currency and points value.
FAQ on Multi-currency in Portal What is the new multi-currency feature? The new multi-currency feature, effective 20th August 2024, allows you to manage your account and transactions in foreign currencies, providing greater flexibility and convenience. Who can manage the currency settings for my account? The primary user and manager role will be
FAQ on Point System for NovaCloud Platform What is the new point system? Introducing IPSERVERONE’s new points system designed for transactions within our cloud self-service portal effective 20th August 2024. Your points can be used for the usual actions like purchasing services under our NovaCloud platform. How do I purchase/ top-up points?
Email Service Downtime Q1: Why is my email service down? A1: There can be several reasons why your email service is down, including server maintenance, unexpected technical issues, network problems, or issues with your email provider. Q2: How long will the email service be down? A2: The duration of the downtime depends on
IP ServerOne: Your Trusted Managed Cloud Provider Discover the warmth and personalized care of our managed cloud services and let us show you how “We Host Better.” IP ServerOne is a leading managed cloud service provider in Malaysia with a regional presence. Since 2003 (incorporated in 2007), we have been committed to delivering seamless hosting
What is the benefit of Acorn Recovery as a Service? Acorn Recovery as a Service provided by IP ServerOne offers a comprehensive disaster recovery solution designed to ensure business continuity and data protection. Here are the key benefits of Acorn RaaS: Quick Recovery: Acorn RaaS enables fast server restoration within minutes, minimizing downtime and
How do you plan disaster recovery? Disaster recovery planning involves risk assessment, strategy development, and regular testing. At Acorn Recovery as a Service, we begin with a risk assessment of your IT setup, tailor a recovery strategy, establish recovery objectives, and conduct testing to ensure DR plan effectiveness and swift recovery.
Why should I choose disaster recovery as a service in Malaysia? Choosing DRaaS in Malaysia ensures business continuity amidst natural disasters. Providers in Malaysia address region-specific challenges and offer cost-effective, scalable solutions tailored to the needs of the needs of the Malaysian market, relieving businesses from infrastructure management burdens.