FAQ: Is there any additional cost to add MYSQL? If you subscribe to our server via the Customer Portal under the Nova Cloud hourly plan, there will be no additional charge for MySQL. You can simply top up your Cloud Points and launch an instance directly from the One-Click Application. For step-by-step instructions, please
How to buy additional IP address and add in my Nova Cloud VM? To purchase additional IP addresses for your Nova Cloud VM, please follow these steps: Send an email to our Sales team at sales@ipserverone.com. In your email, kindly include the following details: Your current server IP address Your server ID (SSID) or
Do you offer a dedicated, bare metal, or VPS server with Quad-core CPU, 16 GB RAM, 240 GB SSD, AlmaLinux 8, and a full /24 IP block for clean direct mailing use? Based on the specifications you provided, our Cloud General Opt-C4 plan with cPanel & WHM may be a suitable option. You can view
Does your company offer business centre-type facilities (not data centre), where users can work from a shared location equipped with workstations and network connectivity? Thank you for reaching out us. Yes, we do offer Dedicated Business Continuity Planning (BCP) Workspaces at our CJ1 Data Center in Cyberjaya. These facilities are designed specifically for user operations,
What are the prices for hosting with proxmox ve? The pricing for Proxmox VE (Virtual Environment) hosting depends on the number of nodes you subscribe to with us. As a general guideline, the cost ranges from RM3,500 to RM15,000 per month, based on factors such as: The number of nodes Resource allocation (CPU, RAM,
What is the difference between Cloud Credit and Credit Point? Cloud Credit and Credit Point are both prepaid balances used to pay for NovaCloud services like DNS, cloud instances, and Object storage. The only difference is the name: Cloud Credit was the old name used before 20 August 2024. Credit Point is the new name
Can you recommend Cloud plan for CCTV storage? We do recommend using our S3-compatible cloud storage solution to store your CCTV footage. It offers scalable, secure, and cost-effective storage that supports continuous video recording and easy access to archived footage. To provide the most suitable recommendation, we kindly ask you to share more
Can I request a quotation for web hosting services including web space, email space, database, and MailProtect (antivirus & anti-spam) for a team of 40–50 staff? Yes, we can provide hosting services that include: Web space Email space Database support MailProtect (antivirus & anti-spam) To proceed with a quotation, we would appreciate a bit more
Can I use NovaVault as our disaster recovery solution by storing a copy of our onsite backup at IP ServerOne? NovaVault functions as a comprehensive cloud NAS, equipped with features like snapshot backups and swift file restoration to support seamless business continuity. It is well-suited for daily operations, file storage, and quick recovery of
Does NovaCloud support CDN, such as connecting to Cloudflare? NovaCloud does not include a built-in Content Delivery Network (CDN) by default, as CDN functionality typically relies on third-party services. However, NovaCloud is fully compatible with external CDN providers, including Cloudflare. If you wish to use Cloudflare with your NovaCloud services, we can assist in