FAQ on NovaCloud Calculator

FAQ on NovaCloud Calculator   Will the NovaCloud calculator show in foreign currencies and points value? Yes. Effective 20th August 2024, the NovaCloud calculator will allow you to view the estimated costs in your preferred currency and points value.

FAQ on Multi-currency in Portal

FAQ on Multi-currency in Portal   What is the new multi-currency feature? The new multi-currency feature, effective 20th August 2024, allows you to manage your account and transactions in foreign currencies, providing greater flexibility and convenience.     Who can manage the currency settings for my account? The primary user and manager role will be

FAQ: Point System for NovaCloud Platform

FAQ on Point System for NovaCloud Platform   What is the new point system? Introducing IPSERVERONE’s new points system designed for transactions within our cloud self-service portal effective 20th August 2024. Your points can be used for the usual actions like purchasing services under our NovaCloud platform.     How do I purchase/ top-up points?

FAQ: Email Service Down ?

Email Service Downtime   Q1: Why is my email service down? A1: There can be several reasons why your email service is down, including server maintenance, unexpected technical issues, network problems, or issues with your email provider.   Q2: How long will the email service be down? A2: The duration of the downtime depends on

ABOUT IP SERVERONE

IP ServerOne: Your Trusted Managed Cloud Provider​ Discover the warmth and personalized care of our managed cloud services and let us show you how “We Host Better.” IP ServerOne is a leading managed cloud service provider in Malaysia with a regional presence. Since 2003 (incorporated in 2007), we have been committed to delivering seamless hosting

FAQ: How do you plan disaster recovery?

How do you plan disaster recovery?   Disaster recovery planning involves risk assessment, strategy development, and regular testing. At Acorn Recovery as a Service, we begin with a risk assessment of your IT setup, tailor a recovery strategy, establish recovery objectives, and conduct testing to ensure DR plan effectiveness and swift recovery.

FAQ: What is the difference between RTO and RPO?

What is the difference between RTO and RPO?   Recovery Time Objective (RTO) is the maximum downtime allowance for an application, while Recovery Point Objective (RPO) is the maximum acceptable data loss duration. RTO focuses on service downtime and helps define resource allocation to achieve business continuity, while RPO defines backup frequency.