How many bills do I have? You can view the total number of your bills by logging in to our Customer Portal. Once logged in, navigate to the Billing & Payment on the left panel. There, you’ll see a list of all your invoices, including their statuses (paid, unpaid, or overdue). You can also
Do you offer a platform to upload and share PDF files and slides accessible globally, including China? Yes, we recommend using our NovaVault File Sharing solution, which is designed for secure and reliable file access from anywhere in the world — including regions with strict internet regulations, such as China. Key benefits of NovaVault
Does your cloud server come with antivirus protection? Yes, antivirus protection is available for our cloud servers through F-Secure, offered as an optional add-on with additional charges. If you’re interested in learning more, please share your contact details via our chat form at https://www.ipserverone.com/contact-us-via-chat/. Our Sales Team will reach out to you shortly to provide
Do you offer Windows Server 2025 on NovaCloud, and is it available for testing? Yes, Windows Server 2025 is available on NovaCloud, and we do offer a 2-week Proof of Concept (POC) for evaluation purposes. To request a POC, please contact our Sales Team at sales@ipserverone.com. Alternatively, you may submit your contact details through our
🛡️ How IP ServerOne Protects LinkMail from Phishing & Viruses 🔐 Multi-layered Email Security 1. Anti‑Spam & Anti‑Virus (via Proxmox Mail Gateway) We deploy a commercial-grade email gateway that implements a 5‑layer spam and malware filter, scanning every inbound message for suspicious content and attachments—including viruses—before delivery. 2. Sender Authentication with SPF & DKIM Incoming emails
Is it possible to own the server instead of subscribing (purchase option)? Hardware ownership is only available for bare metal servers. GPU servers are offered exclusively on a subscription basis and are not available for direct purchase. If you’re interested in purchasing a bare metal server, please provide the required specifications and model so we
Can I purchase a bare metal server as hardware instead of renting it? Purchasing bare metal server hardware may be possible, subject to stock availability. Kindly share the specific server model and specifications you are interested in so we can check and confirm for you. For further details or assistance, please submit your contact information
Is it possible to purchase the GPU server hardware? We do not offer GPU hardware for direct purchase. GPU servers are only available through our subscription-based service. If you need further information or assistance, please provide your contact details via our chat form at https://www.ipserverone.com/contact-us-via-chat/. Our Sales Team will get in touch with you shortly.
Is the GPU server available for rent? Yes, our GPU servers are available on a subscription basis. You can select from flexible billing cycles: monthly, quarterly (3 months), semi-annually (6 months), or annually (12 months). To proceed or receive more details, please share your contact information with us via our chat form at https://www.ipserverone.com/contact-us-via-chat/. Our
Need Assistance from Customer Support (CS)? If you need help from our Customer Support (CS) team, you have several options: Live Chat:If the “Connect with Support Member” option is available, simply select it. If it’s not visible, type “support member” in the chat box and the option will appear. Phone Support:You may call us directly