Instance Console Access Credentials What is the username and password for the instance console? When accessing the Instance Console through the IPServerOne Customer Portal, the required credentials depend on your VPS operating system. Linux VPS Username: Based on the OS image used during deployment: ubuntu – Ubuntu centos – CentOS debian – Debian rocky – Rocky Linux almalinux –
Does IP Server One support Virtual Private Cloud (VPC) for multi-server infrastructure setups? Thank you for reaching us. Yes. IP Server One supports VPC (Virtual Private Cloud) configurations for setting up multi-server infrastructure.For further consultation or assistance, please click “Connect with Sales”, and our sales team will contact you as soon as possible.Alternatively, you may
What is the cost if I stop my NovaCloud GPU instance but keep my volume? The cost of a NovaCloud GPU instance when stopped depends on whether you choose to stop or shelve the instance. If you Stop or Close the Instance: You will still be charged for the resources and RAM used, but
Is the Object Storage using a standard hard disk (HDD) or solid-state drive (SSD)? Thank you for your enquiry. Our Object Storage currently uses SSD (Solid-State Drive) for improved performance and reliability. If you would like further consultation or assistance, please select “Connect with Sales” or fill out our contact form. Our Sales Team will
Can you waive the reactivation fee? If you referring to domain service, we’re sorry, but the reactivation fee for a domain cannot be waived as it is charged directly by the domain registry. If you’re referring to a different service, generally the reactivation fee is also non-waivable. However, you may email your request to billing@ipserverone.com
Data center price Thank you for your inquiry regarding data center pricing. May I confirm if you’re referring to our colocation service — renting rack space, power, and connectivity within our data center? To provide an accurate quotation, could you please share a few details: Type of service you’re interested in (e.g., colocation, dedicated server,
General CPU – Storage Upgrade Capability General CPU, is it able to have more storage? Yes, the General CPU instances under our NovaCloud platform support additional storage through volume management features. Each instance allows you to: Attach or detach multiple volumes Resize (extend) existing volumes This means you can easily increase your storage capacity as
pfSense NAT & Aliases Reporting Is pfSense able to generate a list of reports of the Aliases/NAT ports that are entered into the system? pfSense does not natively generate reports that list Aliases or NAT ports in a report format (e.g., printable or exportable list). However, you can view and manage all Aliases and NAT
How to add on MYSQL? If you plan to add MySQL to your Cloud or Bare Metal Server, there are two (2) options available: Cloud Instance (Hourly Billing)You can easily set up a Cloud instance with MySQL pre-installed using the One-Click Application feature in our Customer Portal. MySQL will be automatically configured when you
My cloud instance has been in “Rebuilding” status for over an hour. Is this normal or is there a technical issue? Under normal circumstances, the “Rebuilding” process for a NovaCloud instance should only take a few minutes to complete. The rebuilding time depends on factors such as the instance size, image type, and overall