How to Export a Zone File What is a Zone File? A zone file is a text file containing all the DNS records for a specific domain. Exporting a zone file is useful for tasks like backing up DNS configurations or transferring DNS settings to a new provider. Exporting a Zone File in
DOMAIN NAME .SG .SG is the country code top-level domain (ccTLD) for Singapore. How to register .SG domain name? When registering a .sg domain, it is important to ensure that the registrant holds a valid SingPass ID or SGNIC ID, as this determines the registration type: If the administrative contact is registered with a SingPass
Does purchasing a domain from IP Server One includes an SSL certificate? Purchasing a domain with IP ServerOne does not include with SSL certificate. However, you may purchase our SSL certificate together with the domain in the Customer Portal. If you would like to purchase our domain, click here to check out our step-by-step
Why is my domain disabled? There might be multiple reasons why your domain is disabled: Expired domain: If domain is not renewed by its expiration date, the domain may be disabled until renewal is completed. Policy Violations: Violating the terms of service, such as using the domain for illegal activities, spam, or phishing, can
What should I do if my cloud server top-up has not been credited? If you have made a top-up through Customer portal, you may wait at least 5-10 minutes for the top-up to be credited in your account. However, if you have made a manual transaction, please provide the payment slip to billing@ipserverone.com for them
FAQ: What are the Common HTTP Error Codes and Their Meanings? HTTP error codes appear when there’s an issue with web page access or server response, each code signaling a unique type of issue. Below are some frequently encountered HTTP error codes and their meanings, following a structure to assist with easy troubleshooting. HTTP
Is this domain under your company? To find out who’s managing your domain, here’s what you can do: For .MY Domains: You can check the registrar by visiting MYNIC WHOIS. The result will show you the company that manages your .MY domain. For Other Domains than .MY: Use a WHOIS lookup tool, or log
How to use my credit note for renewal domain / services? If you’d like to use your credit note for renewal, you can easily submit a ticket to our Billing team or send an email to billing@ipserverone.com. Feel free to use your credit note until the balance runs out.
Can you check the status of my ticket? If you submitted a ticket through IP ServerOne’s Customer Portal: Simply sign in to IP ServerOne’s Customer Portal, go to the Help Center, and click on My Support Ticket to view the current status. You can track the progress using your ticket ID. If you sent
How to Obtain Private Key and Certificate for SSL Installation How can I obtain the private key and certificate for my SSL? Retrieving your private key and SSL certificate varies based on the control panel or platform used. Below are steps to acquire and install SSL certificates on DirectAdmin, cPanel, Plesk, and Windows IIS,