How do I update my DNS if I’m using IPServerOne Name Servers? If you are using IPServerOne as your Name Server provider, DNS management will depend on the specific Name Servers: Name Servers ns-1510.ipxcdn.com and ns-2379.ipxcdn.com: Manage DNS records via the customer portal. Refer to this guide for step-by-step instructions. Name Servers pdns1.ipserverone.com and pdns2.ipserverone.com:
I use DNS from IPServerOne, how to update my DNS? If you are using IPServerOne as your Name Server provider, DNS management will depend on the specific Name Servers: Name Servers ns-1510.ipxcdn.com and ns-2379.ipxcdn.com: Manage DNS records via the customer portal. Refer to this guide for step-by-step instructions. Name Servers pdns1.ipserverone.com and pdns2.ipserverone.com: Access the
How do I migrate out my domain to new provider? To migrate out a domain name, you may refer to this guide: https://www.ipserverone.info/knowledge-base/how-to-transfer-out-domain-from-ip-serverone/ If you wish to migrate out your hosting (email & website), please back up all your data to prevent loss during migration. Do ensure to update your DNS records to point
How can I resolve issues verifying my mobile number? If you haven’t received the SMS verification code, please email us at cs@ipserverone.com from your registered email address. Please provide your mobile number for assistance with verification.
Who is my domain provider and where can I find their contact details? A domain provider (or domain registrar) is the company that helps you register and manage your domain name (e.g., yourdomain.com.my). They also take care of tasks like renewing, transferring, and setting up DNS for your domain. To find out who your
How do I check the status of my domain transfer? Domain transfers typically take 5 to 10 days to complete. During this time, both the Registry and the losing Registrar need to verify the details before approving the transfer, which may cause delays depending on the processes of the domain providers involved. If you’re
Where can I update my DNS records? To manage or update DNS records, begin by identifying your Name Server provider, as the process may vary by platform. You can confirm your Name Server details through your domain management dashboard, WHOIS , or at DNS tool like https://intodns.com/ to determine the correct DNS management platform. Could you
Where Can I Create a Subdomain? You can create a subdomain using various control panels provided by IP ServerOne. Important Note: Make sure to create the subdomain on the hosting server where the main domain is hosted. If the main domain is hosted elsewhere, the subdomain setup needs to be done on that specific server.
Can I transfer a domain name if the domain name has already expired? It is not possible to transfer a domain name if it has already expired. To initiate the transfer, it is necessary to first renew the domain with your current provider. Once the domain is reactivated, you will be able to proceed with
Ransomware Protection and Data Recovery Package Does IP ServerOne provide a service for ransomware protection and data recovery? Yes, IP ServerOne offers a variety of data backup and security services that can help protect your business from ransomware attacks and assist in data recovery. Our backup solutions and data recovery services are designed to