Is it possible to visit the data center? As we prioritize security measures at our data center, public tours are currently not available. Nonetheless, as our valued colocation customers, you can easily submit a visitation request through our customer portal whenever you need to install or remove equipment.
What services does IP ServerOne’s data center offer? At IP ServerOne’s CJ1 data center, we offer a range of services to meet your needs. Our offerings include colocation services, providing you with shared or private rack space to house your IT equipment. For those requiring enhanced security, we also provide private cages and suites.
Where is the IP ServerOne data center located? The IP ServerOne data centers are located in Malaysia (CJ1), Singapore (SG1), and Hong Kong (HK1). While the Malaysia data center is specifically available for colocation and other cloud services, our Singapore and Hong Kong locations are dedicated to providing only cloud computing services.
What is a data center? A data center is a centralized hub for servers, networking equipment, and storage systems. Data centers provide a secure environment with advanced cooling, power backup, and security measures. They offer services like server hosting, colocation, and cloud computing to support organizations’ IT operations. Data centers play a vital role
Why are my services (website or email) not functioning after adding DNS records? It may be due to your domain name is pointing to another nameserver. To rectify this, please ensure the nameserver for your domain is pointing to ns-1510.ipxcdn.com and ns-2379.ipxcdn.com. Check your nameserver here.
What to do if my DNS hosting plan is suspended due to insufficient cloud credit? A one-time or recurring cloud credit top up can be made via the portal. Refer the one-time credit top up guide here or set auto-recurring top up with this guide.
How do I terminate DNS Hosting from my domain? Click on the delete button for the domain you wish to terminate the DNS Hosting plan, enter the account password to proceed, the plan will be removed and charges will stop. The undeleted domain will result in continuous charging.
From the portal, how do I indicate the status of my DNS record? Hover the cursor to the tooltip next to the status for DNS hosting and a message for the status will prompt up.
Am I allowed to downgrade from Premium/Premium Plus/Standard DNS Hosting to Free DNS Hosting? The DNS hosting plans can be easily upgraded or downgraded in just a few clicks away. Refer here for more information.
What are the DNS Hosting services offered by IPServerOne? 1. What are the DNS Hosting services offered by IPServerOne? The DNS Hosting Service is now divided into four new selections, first being Free DNS Hosting, and second, Standard DNS Hosting, Premium DNS Hosting and lastly, Premium Plus DNS Hosting. When purchasing a domain with