FAQ on Statamic CMS Support Do you support Statamic? Yes, we support hosting environments that are compatible with Statamic CMS. Statamic is a flat-file CMS that requires a web server with PHP support, and our hosting plans provide a suitable environment to run Statamic effectively. We offer configurations and technical resources to help you deploy
How Many Websites Can a Cloud Server Host? The number of websites a cloud server can host depends on several factors, including the server’s specifications (such as C2, C4, C8, C16, and C32 instances), as well as the resource needs of each website. Here’s a general guide to help estimate capacity based on these factors.
What Should I Do If I’m Having Trouble Sending Emails with Attachments? If you’re experiencing issues when trying to send emails with attachments, there are a few potential causes and troubleshooting steps to help resolve the problem. Troubleshooting Steps 1. Check Attachment Size Most email servers, impose size limits on attachments. Check if the
How Can I Get the Latest Installed Certificate for My Wildcard SSL? To retrieve the latest installed certificate for your Wildcard SSL across different environments, follow these steps based on your server type: DirectAdmin, cPanel, Linux, or Windows Server. Retrieving the Latest Wildcard SSL Certificate in DirectAdmin Log into DirectAdmin: Access your DirectAdmin control panel.
Can I get a quote for cloud storage? Absolutely! To request a quotation for our NovaVault service, please visit our website at https://www.ipserverone.com/novavault/. Scroll to the bottom of the page and submit your details, and our Sales team will be in touch to assist you. Or, you may also send in an email to
How to Export a Zone File What is a Zone File? A zone file is a text file containing all the DNS records for a specific domain. Exporting a zone file is useful for tasks like backing up DNS configurations or transferring DNS settings to a new provider. Exporting a Zone File in
FAQ on SSL Certificate What is an SSL Certificate? An SSL (Secure Sockets Layer) certificate is a digital certificate that encrypts the data transmitted between a website and its users, protecting sensitive information such as login details, credit card numbers, and personal data. SSL certificates validate the website’s identity and establish a secure connection,
DOMAIN NAME .SG .SG is the country code top-level domain (ccTLD) for Singapore. How to register .SG domain name? When registering a .sg domain, it is important to ensure that the registrant holds a valid SingPass ID or SGNIC ID, as this determines the registration type: If the administrative contact is registered with a SingPass
Does purchasing a domain from IP Server One includes an SSL certificate? Purchasing a domain with IP ServerOne does not include with SSL certificate. However, you may purchase our SSL certificate together with the domain in the Customer Portal. If you would like to purchase our domain, click here to check out our step-by-step
Why is my domain disabled? There might be multiple reasons why your domain is disabled: Expired domain: If domain is not renewed by its expiration date, the domain may be disabled until renewal is completed. Policy Violations: Violating the terms of service, such as using the domain for illegal activities, spam, or phishing, can