How Can I Check the Backup Point for My Website? Before checking your website’s backup point, here’s what you need to know to make the process smooth and efficient: Confirm Your Backup Subscription First things first—have you subscribed to our Website Backup Service? Without an active backup plan, no backup points will be available to
Are You Saving Data in AWS S3? Thank you for your inquiry. We do not store data on AWS S3. Instead, we operate our own S3-compatible Object Storage service, hosted on our secure and fully-managed infrastructure. This allows us to provide customers with high-performance, scalable, and secure storage solutions while maintaining full control over data
What Should I Do If I Encounter an Error While Connecting to the VPN? If you encounter an error while trying to connect to the VPN, follow these troubleshooting steps to resolve the issue: 1. Check VPN Credentials Ensure that you are entering the correct username and password for your VPN connection. 2. Verify Network
How Can I Get Feedback on My Request? To receive feedback on any request you submit to IP ServerOne, you should follow these steps: Submit a Support Ticket: Use our Customer Portal to log a ticket regarding your request. Clearly state the issue or request, and include all relevant details (e.g., server IP, service type,
Do IP ServerOne provide Hybrid Cloud? Yes, IP ServerOne offers Hybrid Cloud. If you are interested to know more, feel free to submit your inquiry here: https://www.ipserverone.com/contact-us-via-chat/ for our Sales team to reach out to you. You may also send in an email to sales@ipserverone.com for further assistance.
Where can I download the SOC 2 doc for 2024? You may raise a support ticket at Customer Portal (portal.ipserverone.com) to request for SOC report and our team will assist further.
Can I get ISO certificate from IP ServerOne? Yes, you may raise a support ticket in Customer Portal (portal.ipserverone.com) to request for the certificates.
I need data storage with backup At IP ServerOne, we offer reliable data storage solutions with integrated backup options to help ensure your data stays secure and is easily recoverable. Whether you’re looking for cloud infrastructure or a dedicated file management platform, we have solutions tailored for your business. 1. Cloud Hosting We provide two types of
Where Can I Check the Available Specs for Changing My Cloud PC? Where can I view the available specifications for upgrading or changing my Cloud PC? You can review the available specifications for your Cloud PC through the Customer Portal. Once logged in, navigate to your Cloud PC service dashboard to explore available upgrade options,
SLA for Daily Backups During Migration from AWS What backup procedures do you follow during migration from AWS? We perform a full backup of your website before starting the migration. This includes your website files, databases, and emails. Your data is then securely transferred to our servers to ensure no data loss during the migration