🔒 How to Close All Ports in the Security Group How to close all ports in the security group? To close all ports in your IP ServerOne Security Group, you will need to modify the security group settings from the Customer Portal. By default, security groups control inbound and outbound traffic to your cloud instances
🛠️ What To Do If Your Servers Are Offline What should I do if my servers are offline? If your servers with IP ServerOne appear to be offline, here are the key steps you should take: 1. Check Server Status via Customer Portal: Log into our Customer Portal to verify if your NovaCloud or Dedicated
⚙️ Load Balancer Configuration Page Not Loading Why is my load balancer configuration page not loading? There could be several reasons why your load balancer configuration page is not loading. Here are some common troubleshooting steps: 1. Network or Firewall Restrictions: Ensure your IP address is allowed in the firewall rules for the management interface.
🖥️ Deploying Python Django Code on IP ServerOne Server Can I deploy Python Django code on the server? Yes, you can deploy your Python Django application on our servers! Our VPS, dedicated servers, and cloud hosting solutions fully support custom application deployments, including Python frameworks like Django. What you need: Server Type: Our Cloud VPS
📨 Simple Guide to Connect Outlook to IP ServerOne Email Server How do I connect Outlook email client to IP ServerOne email server? To quickly connect your Outlook client to our email server, you just need to follow the basic steps below: Basic Settings: Incoming Server (IMAP/POP3): mail.yourdomain.com Outgoing Server (SMTP): mail.yourdomain.com Authentication: Enabled (same
Transfer Ownership of DNS DNS ownership transfer is closely tied to domain ownership and follows an automated process. Below are the key details you need to know: 1. Cloud Points Requirement: Our DNS hosting operates on a Cloud points-based system. Before registering or becoming the new owner of DNS hosting, it is highly recommended to
Do I have grace period if I missed my renewal for Dedicated Server (Bare Metal)? Yes, there is a short grace period if you miss your renewal payment. Here’s how the process works: A tax invoice will be generated 7 days before the expiry date as per our standard SOP. Our payment term is 7
How to Create a New Reseller Account in NovaCloud Linked to DirectAdmin? How can I create a reseller account in NovaCloud that is linked to DirectAdmin? To create a new reseller account in NovaCloud server with DirectAdmin, you will need to configure it directly within DirectAdmin’s control panel after your cloud instance is deployed. For
Why Am I Unable to Check My S3 Bucket? Why can’t I access my S3 bucket? To troubleshoot your S3 bucket issue, we will need more specific details about your account and the error you are facing. Please contact our support team via email and provide the following information: Your account or project name The
Will I Be Provided with the IP Address of My Server? Will I receive an IP address when I order my server? Yes, when you provision a server with IP ServerOne—whether it’s NovaCloud, Dedicated Server, or VPS—you will be provided with a static public IP address by default. This IP will be used to access