Looking for Technical Support? If you need assistance from a technical support agent or are experiencing a technical issue, you can start a live chat with human. Alternatively, you may call us at 0320261688 for immediate assistance, or submit a ticket through the customer portal – Help Center or email support@ipserverone.com for further support.
How to Access SmarterMail Webmail Access Webmail in SmarterMail Go to Webmail URL: Visit https://smXX.small-dns.com. (Replace the XX with the specific number provided in your login details) eg: IPS1 Smartermail URL Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Alternative Access (IP Method) If you prefer
How to Access cPanel Webmail Access Webmail in cPanel Go to Webmail URL: Visit https://yourdomain.com/webmail or https://yourdomain.com:2096. Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Choose a Webmail Client: Select Horde or Roundcube to view and manage your emails. Alternative Access (IP Method) If using an
How to Access DirectAdmin Webmail Access Webmail in DirectAdmin Go to Webmail URL: Visit https://yourdomain.com/webmail or https://yourdomain.com:2222. Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Choose a Webmail Client: Select Roundcube to access your inbox. Alternative Access (IP Method) If using an IP address: http://your-ip-address/webmail
Can I Get a cPanel Hosting Plan that Supports PHP 5.6? Yes, we offer cPanel hosting plans that support PHP 5.6. While PHP 5.6 is an older version and may have reached its end of life, some applications still require it for compatibility. Our cPanel hosting allows you to select from multiple PHP versions,
Payment has been made, but I still cannot access my service For confirmation of your service renewal status, please chat with human. However, if your payment is confirmed, and your service has been renewed but remains inaccessible, reach out to our technical team for assistance. You can reached us via call at 0320261688 or submit
I cannot renew my domain? Please specify the payment issue you’re encountering (e.g., declined payment, page error, or loading issue) and confirm your domain’s renewal eligibility (e.g., within 40 days of expiry, in the redemption period, or over 70 days expired), so we can assist you effectively. Alternatively, you can select the “Domain Name Renewal”
FAQ: Details on Bare Metal server plans and pricing IP ServerOne offers several Bare Metal server plans designed to meet different needs: 1. Easy Server plans: Available in Malaysia and Singapore. Host your website or application with our Easy Server and experience the boosted speed and performance for your business. 2. Medium Server plans:
Why is the submit button greyed out when I’m trying to submit a ticket? If the submit button is greyed out, it could be due to the following reasons: Incomplete required fields: Ensure all fields marked with an asterisk (*) are completed. These fields are mandatory and must be filled out before you can submit
Does IP ServerOne support the App Center in NovaVault? IP ServerOne focuses on supporting the infrastructure layer of NovaVault. Users can take advantage of NovaVault’s robust features for data management and storage; however, support for the App Center is outside our current offerings. For future assistance, please submit your inquiry through our contact form at