Who to Contact for Assistance Who should I contact if I need assistance with my IP ServerOne services? If you need help with anything related to your IP ServerOne services—whether it’s technical support, sales inquiries, customer service, or billing—you can reach the appropriate department using the contact details below: IP ServerOne Hotline: +603-2026 1688
How to Get the Public Key for Your Cloud Server from the Customer Portal How can I retrieve or manage the public key for my cloud server from the IP ServerOne customer portal? To manage the public key for your cloud server, follow these steps: Log in to the IP ServerOne Customer Portal Visit the
How to Reset Email Address Password ? Preliminary Steps: Before resetting an email password, it is crucial to first determine which control panel or webmail interface your email account uses. You should also have admin access to the control panel, which may require you to request this access from an authorized person in your
How to update DNS records? To update or manage DNS records, access your DNS management platform. Start by identifying your DNS provider through your domain’s name servers, then log in to the platform to make the necessary changes. Could you specify the DNS platform you’re using so we can guide you further?
I want to update the DNS records. How do I go about doing that? To manage or update DNS records, begin by identifying your Name Server provider, as the process may vary by platform. You can confirm your Name Server details through your domain management dashboard, WHOIS , or at DNS tool like https://intodns.com/ to determine
Setting Up a Shared Email Account for a Delivery Team Can I Create a Shared Email Account for My Delivery Team? Yes, you can create a shared email account for your delivery team to manage communication through a single address. How Do I Set Up a Shared Email Account? Create the Account through
Who should I contact for questions about my job application? You can contact to jobs@ipserverone.com for any further question regarding to your job application!
Installing Git on a Server Will Installing Git on My Server Affect Other Services? No, installing Git will not affect other services running on your server. Git functions independently as a version control tool and won’t interfere with web hosting, databases, or other applications unless there is heavy resource usage. Can Using Git
What Protections Does IP ServerOne Provide on the DNS Servers? IP ServerOne offers several layers of protection for DNS hosting to ensure security and uptime: DDoS Protection: Multi-layer DDoS mitigation filters out malicious traffic to prevent service disruptions during attacks. Tier III Data Center Security: Hosting within a Tier III-certified data center provides high-level
How Can I Obtain the Private Key and Certificate for My SSL? To obtain the private key and certificate for your SSL, follow these steps: Generate a Certificate Signing Request (CSR) from your server or hosting control panel. Submit the CSR to your SSL provider. After validation, the SSL provider will issue the certificate. The