Transfer Ownership of DNS DNS ownership transfer is closely tied to domain ownership and follows an automated process. Below are the key details you need to know: 1. Cloud Points Requirement: Our DNS hosting operates on a Cloud points-based system. Before registering or becoming the new owner of DNS hosting, it is highly recommended to
Do I have grace period if I missed my renewal for Dedicated Server (Bare Metal)? Yes, there is a short grace period if you miss your renewal payment. Here’s how the process works: A tax invoice will be generated 7 days before the expiry date as per our standard SOP. Our payment term is 7
How to Create a New Reseller Account in NovaCloud Linked to DirectAdmin? How can I create a reseller account in NovaCloud that is linked to DirectAdmin? To create a new reseller account in NovaCloud server with DirectAdmin, you will need to configure it directly within DirectAdmin’s control panel after your cloud instance is deployed. For
Why Am I Unable to Check My S3 Bucket? Why can’t I access my S3 bucket? To troubleshoot your S3 bucket issue, we will need more specific details about your account and the error you are facing. Please contact our support team via email and provide the following information: Your account or project name The
Will I Be Provided with the IP Address of My Server? Will I receive an IP address when I order my server? Yes, when you provision a server with IP ServerOne—whether it’s NovaCloud, Dedicated Server, or VPS—you will be provided with a static public IP address by default. This IP will be used to access
How Can I Run a Node.js Application? How do I set up and run a Node.js application? To run a Node.js application, follow these steps: Install Node.js: Download and install the latest version of Node.js from the official website. After installation, verify it by opening your terminal or command prompt and typing: node -v This
Can I Install Two Different Kinds of Databases on One Instance? Is it possible to run multiple types of database management systems (DBMS) on a single server instance? Yes, it is possible to install and run multiple types of database management systems (DBMS) on a single server instance. This setup allows you to utilize different
What is NetOut and NetIn? Can you explain NetOut and NetIn? In cloud services, NetOut and NetIn refer to network usage: NetOut = Outbound traffic (data leaving your server to the internet or other external services) NetIn = Inbound traffic (data coming into your server from the internet or external services) These metrics help track
Does NovaCloud Run on NVMe Storage? Is NVMe storage utilized in NovaCloud servers? Our NovaCloud platform is designed to deliver high-performance cloud computing services. While specific hardware configurations, such as the use of NVMe (Non-Volatile Memory Express) storage, are not publicly disclosed, we ensure that our infrastructure meets industry standards for speed and reliability. For
How Long Does It Take to Unsuspend My DNS? What is the process and timeline for unsuspending my DNS? Once the suspension issue is resolved (e.g., invoice payment, policy compliance, or verification), our team will process the unsuspension request. Typically, DNS services will be unsuspended within 30 minutes to 1 hour during business hours. However,
