How Long Does It Take to Unsuspend My DNS? What is the process and timeline for unsuspending my DNS? Once the suspension issue is resolved (e.g., invoice payment, policy compliance, or verification), our team will process the unsuspension request. Typically, DNS services will be unsuspended within 30 minutes to 1 hour during business hours. However,
IP ServerOne’s Public IP Range Based in Malaysia? Are your public IP addresses located in Malaysia? Yes, IP ServerOne’s public IP ranges are primarily based in Malaysia, as we operate a major data center in Cyberjaya (CJ1). However, we also operate additional data centers with public IP allocations in Singapore and Hong Kong to support
Does NovaCloud Come with Static IP? Does NovaCloud include a static IP address? Yes, our NovaCloud services come with a static public IP address by default. This static IP is automatically assigned to your virtual machine (VM) and is essential for hosting websites, remote access, or any application that requires a fixed IP. If you
How to Set Up Jaring Email on an Email Client? How do I log in remotely to my Jaring account (via email client)? If you’re looking to access your Jaring email via an email client (e.g., Outlook, Thunderbird, or mobile mail apps), here’s what you’ll generally need: Incoming Mail (IMAP or POP) IMAP Server: mail.jaring.asia –
How Can I Tell If I’m Using Old DNS Hosting? How do I check if my DNS hosting is outdated? To verify if you are using old or new DNS hosting, you will need to check your domain’s NS (Nameserver) records. Here’s how: 
Compare Old vs. New DNS Hosting Nameservers Old DNS Hosting: pdns1.ipserverone.com.
Is There Room for Upgrading My Email Account? Can I upgrade my email account? Yes, you can absolutely upgrade your email account with our services. At IP ServerOne, we offer scalable email hosting solutions that can be tailored to your business needs. Whether you require additional storage, more mailboxes, or enhanced features like advanced spam
How Can I Get the Latest Installed Certificate for My Wildcard SSL? To retrieve the latest installed certificate for your Wildcard SSL across different environments, follow these steps based on your server type: DirectAdmin, cPanel, Linux, or Windows Server. Retrieving the Latest Wildcard SSL Certificate in DirectAdmin Log into DirectAdmin: Access your DirectAdmin control panel.
Are there existing Cloud Instances I can duplicate and start using? Unfortunately, there are no existing cloud instances available for duplication. However, we offer pre-configured operating system such as (RHEL, Ubuntu, Windows and etc.) that you can use to create instances or using One-Click applications function in our portal Additionally, once you have Cloud instances ready,
I am looking for a DR site or DR as a service Check out our Acorn Recovery as a Service by clicking the link provided: https://www.ipserverone.com/acorn-recovery-as-a-service/ You may also connect to our Sales team here: https://www.ipserverone.com/contact-us-via-chat/ or send in an email to sales@ipserverone.com for further information about DRaaS.
Is there any free trial or free tier for the object storage? Our Object Storage service is designed to be highly affordable, costing only MYR 0.041667 per hour. This includes: 250 GiB of storage 1 TiB of data transfer 20,000 free reads & 2,000 free writes While we do not offer a free trial, the