I am unable to access Jaring’s webmail using my current password, how to reset the Jaring password? Facing issue during login to your Jaring account? Here are the options you may follow to reset your Jaring password: Submit a ticket through Customer Portal (https://portal.ipserverone.com/) – Ensuring that you are logged in using the registered email
How to Check Your Server Status via Nova Chatbot Perform a server ping test to quickly confirm whether a server or website is reachable, measure how fast it responds, and detect potential network issues such as delays, connection interruptions, or packet loss. This simple diagnostic helps ensure the server is operating correctly and identifies any
How to renew your domain using AI Chatbot Nova Renewing your domain is quick and secure with AI Chatbot Nova. Just follow these steps to complete your domain renewal. Note: The AI Chatbot currently supports one domain per transaction, and the renewal terms follow those set in your portal. 1. Access AI Chatbot Nova Open
How to renew my domain together with WHOIs privacy protection? If your domain and WHOIS privacy protection are about to expire, follow these simple steps to renew them via your account: Log in to your account at https://portal.ipserverone.com/ using your registered email address. Once logged in, go to the top-right corner of the page, click
Can I topup Cloud credit with custom amount? Currently, we only offer fixed top-up amounts. You can choose from the following options: MYR 50 MYR 100 MYR 250 MYR 500 MYR 1,000 MYR 2,500 MYR 5,000 MYR 10,000 If you need a specific amount, you can combine multiple top-ups to reach your desired total. For
Can I pay for services via swift transfer? Of course! You may refer below for the details on IP ServerOne’s bank account & SWIFT code: BANKER : MAYBANK BERHAD A/C NO : 5143-3850-2511 A/C NAME : IP SERVERONE SOLUTIONS SDN BHD SWIFT : MBBEMYKL You may send the bank in slip to billing@ipserverone.com for our
What is Positive SSL single? Positive SSL Single is an SSL certificate designed to secure either a single domain (e.g., domain.com) or a single subdomain (e.g., shop.domain.com). It provides essential encryption, ensuring secure connections for your website or subdomain.
What is IP ServerOne bank account number? You may refer below for details of IP ServerOne bank account number: BANKER : MAYBANK BERHAD A/C NO : 5143-3850-2511 A/C NAME : IP SERVERONE SOLUTIONS SDN BHD SWIFT : MBBEMYKL Please do provide the bank in slip to billing@ipserverone.com for our further action.
What is the price for premium package? If you’re asking about our Premium DNS hosting plan, it’s priced at MYR 0.55/day and includes 50 DNS records plus URL redirection. You can find more details here: https://www.ipserverone.com/dns-hosting/ If you were referring to a different product, no worries! Feel free to reach out to us at https://www.ipserverone.com/contact-us-via-chat/ and
What hardware is used for the Nova Cloud plan? What are the CPU and storage specifications? Our Nova Cloud runs on Dell and Intel hardware, powered by Intel or AMD CPUs. For storage, we use enterprise-grade SSDs with an all-flash storage infrastructure to ensure high performance and reliability. If you’re interested, please fill out our