Why does the service period for SSL differ between the proforma invoice and the tax invoice? The difference in the service period between the Proforma Invoice and the Tax Invoice occurs because the Proforma Invoice reflects the intended purchase period at the time of placing the order, whereas the Tax Invoice is generated based
Can Wildcard SSL be used for multiple servers? Yes, Wildcard SSL can be used for multiple servers. However, please note that charges are calculated on a per-server basis. If you have multiple subdomains hosted on different servers, the charges will depend on the server’s location—whether it is under IP ServerOne or a third-party provider.
How to request an invoice to purchase a new SSL certificate or domain name? We recommend purchasing SSL certificate/domain name through our Customer Portal. This allows our system to process your order automatically, and once completed, you can download your invoice directly from the portal by navigating to the Billing & Payment section on
How Can I Get the Latest Installed Certificate for My Wildcard SSL? To retrieve the latest installed certificate for your Wildcard SSL across different environments, follow these steps based on your server type: DirectAdmin, cPanel, Linux, or Windows Server. Retrieving the Latest Wildcard SSL Certificate in DirectAdmin Log into DirectAdmin: Access your DirectAdmin control panel.
FAQ on SSL Certificate What is an SSL Certificate? An SSL (Secure Sockets Layer) certificate is a digital certificate that encrypts the data transmitted between a website and its users, protecting sensitive information such as login details, credit card numbers, and personal data. SSL certificates validate the website’s identity and establish a secure connection,
Does purchasing a domain from IP Server One includes an SSL certificate? Purchasing a domain with IP ServerOne does not include with SSL certificate. However, you may purchase our SSL certificate together with the domain in the Customer Portal. If you would like to purchase our domain, click here to check out our step-by-step
How to Obtain Private Key and Certificate for SSL Installation How can I obtain the private key and certificate for my SSL? Retrieving your private key and SSL certificate varies based on the control panel or platform used. Below are steps to acquire and install SSL certificates on DirectAdmin, cPanel, Plesk, and Windows IIS,
How to request a quote for a domain bundle that includes a Wildcard SSL certificate? To request a quotation for a domain name bundle that includes a Wildcard SSL certificate, you may click here to contact our sales team or send in an email at sales@ipserverone.com Alternatively, you can also purchase these services directly
Can I renew my SSL more than 1 year? We can only offer a one-year SSL renewal, as GlobalSign allows a maximum renewal period of one year. However, please note that GlobalSign provides an extended validation period of 13 months for each renewal.
How Can I Obtain the Private Key and Certificate for My SSL? To obtain the private key and certificate for your SSL, follow these steps: Generate a Certificate Signing Request (CSR) from your server or hosting control panel. Submit the CSR to your SSL provider. After validation, the SSL provider will issue the certificate. The