How to change the email address for receiving renewal notifications?

Renewal notifications are sent only to the primary email address and to any delegated accounts that has been set to receive ‘Services’ notifications.

If you’d like to change the primary email address, the request must be made by the current primary user. You can submit a ticket to Customer Support or email us at cs@ipserverone.com for assistance.

Alternatively, you can add a new email address as a delegate to receive renewal notifications. For step-by-step instructions on setting up email addresses for notifications, please refer to this guide: Delegate Access in Portal: Assigning Roles and Notifications to Secondary Users.