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Are there late fees or penalties for overdue payments?
- Domain Renewals: If a domain is not renewed within the 40-day grace period after expiration, a one-time redemption fee will be required to restore it during the redemption period. The fee varies based on the domain type (TLD or Malaysian domains). Fees are automatically calculated when paying through the portal. For more information, please submit a ticket via our portal or email us at cs@ipserverone.com.
- Shared Email Services: A reactivation fee will be applied 11 days after expiration if no payment is made. Fees vary based on the email plan.
- Server Services: Late fees for server services vary depending on the specific service. For further details, please contact us at collection@ipserverone.com.
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