Can you check the status of my ticket?

• If you submitted a ticket through IP ServerOne’s Customer Portal:
  Simply sign in to IP ServerOne’s Customer Portal, go to the Help Center, and click on My Support Ticket to view the current status. You can track the progress using your ticket ID.
• If you sent an email instead:
  You can still check the status of your ticket, provided you have an active account in IP ServerOne’s Customer Portal.