Do I have grace period if I missed my renewal for Dedicated Server (Bare Metal)?

Yes, there is a short grace period if you miss your renewal payment. Here’s how the process works:

• A tax invoice will be generated 7 days before the expiry date as per our standard SOP.
• Our payment term is 7 days, meaning payment should be made before the due date.
• If payment is not received within these 7 days, a 4-day grace period will be granted.
• If payment is still not received by the end of the grace period, your Dedicated Server will be automatically suspended, which will affect all services linked to it.

To avoid service disruptions, we highly recommend ensuring timely renewal of your Dedicated Server. If you need any assistance regarding to your invoice, you may submit a ticket or send in an email to collection@ipserverone.com.