How Can I Check the Backup Point for My Website?
Before checking your website’s backup point, here’s what you need to know to make the process smooth and efficient:
Confirm Your Backup Subscription
First things first—have you subscribed to our Website Backup Service?
Without an active backup plan, no backup points will be available to check.
💡 Tip: Unsure if you have a backup service? No worries! Just drop us a message and we’ll help you confirm.
Know Our Backup Schedule
If you are subscribed, here’s how we typically handle backups:
- Daily Backup Frequency: We automatically back up your website once every 24 hours.
- Retention Period: Backups are generally kept for 7 days by default, so you always have recent restore points.
How to View or Request Your Backup Point
To find out the latest available backup for your website:
- Log in to your Customer Portal.
- Submit a support ticket requesting your backup point details.
- Our technical team will quickly verify and provide you with the latest available snapshot of your website.
🤝 Need Extra Help?
If you need assistance or would like to ensure your site is fully protected, feel free to contact us directly through our Contact Form. We’re here to help!
⚠️ Important Note: Having an active backup service is critical to safeguard your data. Confirm your subscription with us today to avoid any unexpected data loss.