How can IP ServerOne’s SmartHand service help me?
On-Site Support: If you co-locate with us and need assistance with your servers at our data center, our NOC team can perform troubleshooting, maintenance, or hardware replacements on-site. Additionally, if your service involves your data center or office, our technicians can visit to carry out tasks that cannot be done remotely, such as hardware repairs or installations.
Quick Response: We provide fast response times to address issues that require physical access to the infrastructure.
Expertise: Our team is skilled in troubleshooting and resolving issues with servers, networking hardware, and other physical IT assets.
Flexible Service: Available as a one-time service or as an ongoing support option, tailored to the customer’s specific needs.