How Long Does It Take to Unsuspend My DNS?
What is the process and timeline for unsuspending my DNS?
Once the suspension issue is resolved (e.g., invoice payment, policy compliance, or verification), our team will process the unsuspension request. Typically, DNS services will be unsuspended within 30 minutes to 1 hour during business hours.
However, please note:
- Propagation might take additional time depending on your DNS TTL settings (up to 24-48 hours globally).
- If the unsuspension request is submitted outside business hours, it may be handled on the next working day.
For urgent cases, please notify our support team directly at cs@ipserverone.com or through our customer portal to expedite the process.
⚠️ Important Note: Ensure all outstanding issues (e.g., overdue invoices) are fully resolved before requesting unsuspension.