How to change date or time for Data Center visitation?

Yes, you can modify the date or time of your visitation request as long as it remains in pending status.

However, once a booking ID has been generated (which starts with “IO” followed by numbers), any changes to the date or time will no longer be possible.

In this case, please submit a ticket to our Technical Support team via Customer Portal or send in an email at support@ipserverone.com for further assistance.