My domain is down, and the DNS server seems to have changed.
If your domain is down and the DNS server appears to have changed, try these steps to restore access:
- Check Domain Status: Ensure your domain registration is active. If it’s expired, renew it to restore service.
- Verify DNS Settings: Log in to your domain provider’s control panel and confirm that Nameservers, A Records, and MX Records match the correct configuration. Update as needed.
- Allow Time for DNS Propagation: DNS updates can take 24–48 hours to propagate, during which access may be intermittent.
- Clear DNS Cache: After updating DNS settings, restart your device or flush the DNS cache to avoid outdated records.
- Contact Support: If the issue persists, contact our support team at support@ipserverone.com with your domain details.