Payment has been made, but my service still has not been renewed.

Please verify if your payment has been updated. For online payments, a confirmation should be sent from the payment gateway. Once processed, your invoice and receipt will be available in your customer portal under Billing & Payment > Transaction History.

For manual payments, kindly email us your payment slip so we can update and assist with the renewal.

If your payment is confirmed updated but the service is still not renewed, please chat with human or email to cs@ipserverone.com for assistance.