What are the DNS Hosting services offered by IPServerOne?

1. What are the DNS Hosting services offered by IPServerOne?

The DNS Hosting Service is now divided into four new selections, first being Free DNS Hosting, and second, Standard DNS Hosting, Premium DNS Hosting and lastly, Premium Plus DNS Hosting.

When purchasing a domain with IPServerOne, customers can now opt for the Free DNS Hosting, Standard DNS Hosting, Premium DNS Hosting, Premium Plus DNS Hosting or their own NameServers to operate their domains.

Below are the comparison between the four plans provided by IPServerOne:

	Free DNS Hosting	Standard DNS Hosting
Plans	5	50
Pricing	Free of charge	MYR 0.14/daily
Record availability	2 DNS records/domain	30 DNS records/domain
Record availability	*Excluding SOA & NS	*Excluding SOA & NS
Suitability	Website Only	Website, email and more
Payment method	–	Credit Deduction through Cloud Credit (Top Up)
Handling via portal	Full control	Full control
Auto Renewal	No need	Daily renewal with sufficient cloud credit
Cancellation	Use freely. Cancel for free.	Pay as use. Cancel for free.
Extra Features	–	–

	Premium DNS Hosting	Premium Plus DNS Hosting
Plans	50	50
Pricing	RM 0.50/daily	RM 0.99/daily
Record availability	50 DNS records/domain	300 DNS records/domain
Record availability	*Excluding SOA & NS	*Excluding SOA & NS
Suitability	Website, email and more	Website, email and more
Payment method	Credit Deduction through Cloud Credit (Top Up)	Credit Deduction through Cloud Credit (Top Up)
Handling via portal	Full control	Full control
Auto Renewal	Daily renewal with sufficient cloud credit	Daily renewal with sufficient cloud credit
Cancellation	Pay as use. Cancel for free.	Pay as use. Cancel for free.
Extra Features	URL Redirection DNS Load Balancing (coming soon) GOIP Redirection (coming soon)	URL Redirection DNS Load Balancing (coming soon) GOIP Redirection (coming soon)

2. Am I allowed to downgrade from Premium/Premium Plus/Standard DNS Hosting to Free DNS Hosting?

Premium, Premium Plus or Standard DNS Hosting can be easily upgraded from Free DNS Hosting.

Downgrade can only be possible if client limits use to two DNS records per plan, which is the maximum record allowed in the Free DNS Hosting.

3. From the portal, how do I indicate the status of my DNS record?

Customers have full control over their nameservers and zones. Below are the indicators laid by IPServerOne when it comes to the status of record :

Status of record	Standard/Premium/Premium Plus DNS Hosting	Free DNS Hosting
Active	Zones are pointing to ns-1510.ipxcdn.com and ns-2379.ipxcdn.com.	Zones are pointing to ns-1510.ipxcdn.com and ns-2379.ipxcdn.com.
Pending	When zones were just added Validate to check status of zones	When zones were just added Validate to check status of zones
Pending Removal	Nameserver has already pointed to another provider. Zone file record remains until DNS service terminated	Nameserver has already pointed to another provider. *Zones will be removed after 14 days
Suspended	Insufficient Cloud Credit (below MYR 0.14 / RM0.50 / RM0.99)	N/A
Terminated	Zones will be deleted after 14 days of suspension	N/A

4. How do I terminate DNS Hosting from my domain?

Any DNS plan can simply be deleted from the table list of DNS Hosting plans. Once deleted, daily charges will stop.

In Customer Portal, all you need to do is to click on NovaCloud and dropdown to DNS and click Delete on domains you wish to terminate hosting plan.

Additional Links for Reference

We offer both free and paid DNS hosting plans. Refer here for the Free, Standard, Premium and Premium Plus DNS hosting plans specifications.

What are the DNS Hosting services offered by IPServerOne?

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