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Billing and Payment in Portal

Last updated on Oct 15,2020 |

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by Louis

Introduction

Billing and Payment is one of the features that allow users to check/pay on the pending invoice or review the previous transaction. Other than that, users are able to view the account statement in this section too.

Prerequisite

Access to customer portal where there is subscription under

Pending Payment

Once login, click on Billing & Payment on your left and make sure you are landed on Pending Payment.
On this page, you may make payment for all current pending invoices/proforma invoices. Additionally, you can also search for the required invoice/proforma by using the Search bar.

– Proforma Invoices tab is where you will view all the outstanding payments. On your right is the total outstanding balance for all your services.
To make payment for only one invoice/proforma, click on the [+] button.
The selected invoice/proforma will appear on the right-hand side of the screen. Click on Proceed To Payment to make payment.
On the next page, you will view the details of the pro forma invoice that you about to pay.
– View Details: You are able to check the invoice/proforma details prior to making payment. After checking the details, click on Pay Now button to make payment.
– Download: You can also download the proforma invoice in PDF file format for reference.
Select your payment method and Proceed to Pay to complete the payment.

Transaction History

Click on Transaction History and you are able to view past invoices, proforma invoices, receipts and more. You can also choose to View Details and Download past transactions.

Account Statement

Select the Currency, Start Date and End Date then click on the Download to download your Account Statement.

Conclusion

By following the guidance above, you will be knowing the features that included in Billing and Payment and able to make payment for proforma invoice for your subscription through customer portal.

For additional assistance or if you encounter any issues, please contact our support team at support@ipserverone.com.