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In this knowledge base, you will learn how to reconfigure the server settings on your iPhone Mail.

1. Go to settings and go to the “Mail” tab.

2. Once you accessed the “Mail” tab, find the “Accounts” tab and access it.

3. After you accessed the “Accounts”, it will display all the email accounts that you have added to your iPhone.

4. After that, select the account that you wish to edit the settings. For example below, I’m choosing the “Testing Example” account.

5. After accessing the account, click on the Account again to access the configuration page.

6. Inside the account page, fill in the name, email account, and description. Also, for the incoming mail server, fill in the hostname, username, and password.

NOTE: For the hostname, you should change it to your domain name. Eg. mail.XXXX.com.my

7. After done fill in the incoming mail server, you may proceed to configure the outgoing mail server. Click on the SMTP as below.

8. For the outgoing mail server, fill in the hostname, username, and password. Then, enable the Use SSL, and the authentication method choose “Password”, and input the server port.

NOTE: For the hostname, you should change it to your domain name. Eg. mail.XXXX.com.my

For POP Acccount Settings

Incoming mail server POP port : 995
Outgoing mail server (SMTP) port : 465

For IMAP Account Settings

Incoming mail server IMAP port : 993
Outgoing mail server (SMTP) port : 465

9. After done with the outgoing mail server, go back to the account tab, and go to the advanced tab to configure the Incoming email settings.

10. Then, enable the Use SSL, and the authentication change to Password, IMAP Path Prefix can leave it default and must fill in the server port.

11. After doing all the configuration above, the email account should be working fine now.