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Introduction

Creating new users in WHM (Web Host Manager) on cPanel is a common task for managing different accounts on your server. This guide will walk you through the process of adding a new user account via WHM

Prerequisites

1. Access to WHM: You need to have administrative access to WHM on your server.
2. Basic Knowledge of WHM: Familiarity with navigating the WHM interface.
3. Plan Details: Decide the resource limits and features for the new user account (like disk space, bandwidth, email accounts, etc.).

Important Note

Before creating a new user account, it’s crucial to verify your cPanel license. Each cPanel license has a limitation on the number of user accounts it supports. Exceeding this number can lead to issues or additional charges. To avoid any inconvenience:

• Check your current cPanel license type.
• Confirm the maximum number of user accounts allowed under your license.
• If necessary, consider upgrading your license to accommodate more users.

Step-by-Step Guide

Step 1: Log in to WHM as the Root User

Begin by logging into WHM using the root credentials.

https://yourserverip:2087

Step 2: Navigate to Create a New Account

In the left sidebar, go to Account Functions and click on Create a New Account. You can also search for “Create a New Account” using the search bar.

Step 3: Enter Domain Information and User Details

Fill in the following required fields under Domain Information:

• Domain: Enter the primary domain for the account.
• Username: Specify a unique username for the account.
• Password: Set a secure password.
• Email: Provide an email address for account notifications.

Step 4: Configure Package Options

In the Package section, select or define the resources allocated to the new account, such as:

• Disk space
• Bandwidth
• Email accounts
• Databases

Choose a pre-existing package, or manually configure a package if specific limits are required. For more information on package options, refer to the cPanel User Plan Packages Guide.

Step 5: Complete the Setup

Once all fields are filled in and settings verified, click Create at the bottom of the page. WHM will generate the account and display a confirmation message.

Conclusion

Creating a new user in WHM is a straightforward process that allows you to manage multiple accounts efficiently. Always ensure the details entered are accurate and that the account configuration aligns with your server management strategy.

For additional assistance or if you encounter any issues, please contact our support team at support@ipserverone.com.

Article posted on 2024-01-23 by thfoong