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How to Enable Two-Factor Authentication (2FA) for a Domain in SmarterMail

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Introduction

Two-Factor Authentication (2FA) enhances the security of your SmarterMail account by requiring an additional verification step during login. This guide outlines the steps to enable 2FA for a domain in SmarterMail.

Prerequisites

  • Administrator access to the SmarterMail domain.
  • SmarterMail version supporting 2FA.
  • A mobile device with an authentication app (e.g., Google Authenticator, Authy).

Step-by-Step Instructions

Step 1: Access the SmarterMail Admin Interface

  • Log in to the SmarterMail web interface as an administrator.

Step 2: Navigate to the related Domain

From the main dashboard, search for the domain that you want to change the Disk Space and click on the domain.

Step 3: Configure 2FA for The Domain

At the Configuration page, scroll down to the Security tab .Locate the option for Two-Step Authentication. Change the status to Enabled.

Click Save to apply the changes.

Step 4: Save Changes and Log Out

To verify the setup, log out and log in again, ensuring 2FA prompts appear as expected.

Conclusion

By enabling Two-Factor Authentication in SmarterMail, you add an extra layer of security, protecting accounts from unauthorized access. Ensure users complete their individual 2FA setup to enhance security across the domain.

If you have any questions or require further assistance, feel free to open a support ticket through your portal account or contact us at +603-2026 1688. Our team is ready to assist you.