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Introduction

SmarterMail allows you to manage multiple administrator accounts. If you need to remove an administrator user, follow the steps below to do so safely.

Prerequisites

• Access to the SmarterMail web interface as a System Administrator.
• Ensure there is at least one active administrator account before removing another.

Step-by-Step Instructions

Step 1: Access the SmarterMail Admin Interface

• Log in to the SmarterMail web interface as an administrator.
  
  

Step 2: Navigate to Administrator Management

Once logged in, navigate to Settings. Next, you will see the Administrator page.

Step 3: Remove the Administrator User

Locate the administrator account you wish to remove. Click the Delete button after tick the username that you want to remove. Confirm the deletion when prompted.

Step 4: Verify the Removal

After removal, ensure that the user no longer appears in the list of administrators.

Conclusion

Removing an administrator in SmarterMail is a straightforward process. Always ensure that at least one administrator remains active to maintain system access.

If you have any questions or require further assistance, feel free to open a support ticket through your portal account or contact us at +603-2026 1688. Our team is ready to assist you.