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How to set up mail forwarding in Plesk 12.5

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Introduction

Email forwarding is a useful feature that automatically redirects incoming emails from one address to another. This can help centralize communications if you manage multiple email accounts or wish to forward messages to team members. In Plesk, setting up email forwarding is simple and can be configured for one or more email addresses.

This guide will walk you through the steps to set up, manage, and disable email forwarding for any email account in Plesk.

 

Prerequisites

  • Access to the Plesk Control Panel with email management permissions.
  • An active email account configured under your Plesk domain.

 

Step-by-step Guide

Step 1: Access the Forwarding Settings

  1. Log in to the Plesk Control Panel.
  2. Navigate to the Mail tab and click on the email address for which you want to configure forwarding.
  3. Select the Forwarding tab.

Step 2: Enable Email Forwarding

  1. Select the Switch on mail forwarding checkbox.
  2. Enter the email addresses where you want the messages to be forwarded. You can specify multiple addresses by separating them with spaces, commas, semicolons, or typing each one on a new line.
  3. Click OK to save your forwarding settings.

Step 3: Optional – Disable Mailbox Storage for Forwarded Messages

  1. If you do not want to keep copies of forwarded emails in the original mailbox:
  2. Go back to the Mail tab, and click on the same email address.
  3. Clear the Mailbox checkbox to disable mailbox storage.
  4. Click OK to confirm the changes.

 

Turning Off Email Forwarding

  1. To disable forwarding, go to the Mail tab and select the email address.
  2. Navigate to the Forwarding tab.
  3. Clear the Switch on mail forwarding checkbox.
  4. Click OK to apply the changes.

 

Conclusion

Setting up email forwarding in Plesk allows you to redirect incoming emails to other addresses, streamlining communication. You can manage whether or not to retain copies of forwarded messages in the original mailbox, depending on your needs. Disabling email forwarding is just as straightforward and can be done with a few clicks in the Plesk Control Panel.

Should you have any inquiries about the guidelines, please feel free to open a ticket through your portal account or contact us at support@ipserverone.com. We’ll be happy to assist you further.