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Introduction

This error typically occurs when WordPress is unable to create or modify directories due to permission issues. It often happens in the following situations:

1. When you attempt to upload files to WordPress, such as images or plugins.
2. After using a plugin that modifies hosting content, which may inadvertently affect folder permissions.

These errors are commonly related to directory or file permission problems, preventing WordPress from accessing or writing to certain directories. To resolve this issue, you will need to adjust the folder permissions to ensure the server can properly write to the required directories. In the following guide, we will explain how to change the directory permissions recursively for the specific folder causing the issue.

For the error example below, you will need to update the folder permissions for the directory:

/var/www/vhosts/domain.com/httpdocs/wp-content/

Example of Error:

Unable to create directory /var/www/vhosts/domain.com/httpdocs/wp-content/uploads/2008/05. Is its parent directory writable by the server?

This issue is commonly related to incorrect directory or file permissions. To resolve this, you will need to change the permissions recursively for the relevant directory.

In the example error above, you should update the folder permissions for the following directory:

/var/www/vhosts/domain.com/httpdocs/wp-content/

Solution

Follow the appropriate guide below to change the file permissions depending on your control panel:

How to change file permission on DirectAdmin Control Panel :

https://www.ipserverone.info/knowledge-base/how-to-troubleshoot-wordpress-permission-error-using-directadmin-evolution-skin/ 

How to change file permission on Plesk Control Panel :

https://www.ipserverone.info/control-panel/how-to-change-file-permission-on-plesk-control-panel/

Summary

In summary, this error is typically caused by incorrect directory permissions that prevent WordPress from creating or modifying folders. To resolve this, it’s essential to correct the permissions of the affected directory, such as /wp-content/. Using the guides for your control panel (DirectAdmin or Plesk), you can update the folder permissions to allow the server to write to the directory. Once permissions are properly set, WordPress should function correctly without further issues.

If you require further assistance, feel free to contact our support team at support@ipserverone.com for help.