Search Our Database

Introduction

This guide provides step-by-step instructions on how to unsuspend an email account and change its password using DirectAdmin. DirectAdmin is a powerful web hosting control panel that allows users to manage their hosting accounts with ease. Whether you’re an administrator looking to manage email accounts for your users or a user needing to regain access to your email account, this guide will help you through the process.

Prerequisites

• Access to DirectAdmin control panel with administrative privileges.
• The email account in question must already exist and be currently suspended.

Step-by-Step Guide

Changing the Email Account Password

Step 1: Log In to DirectAdmin

•  Log in to DirectAdmin as user.

Step 2: Access the E-Mail Accounts Section

• From the main dashboard, navigate to E-Mail Accounts.

Step 3: Select Change Password/Username

Click the + button next to the relevant email account and select Change Password/Username.

Step 4: Enter a New Password

• Insert the New Password and click Save.

Unsuspending an Email Account

Step 1: Log In to DirectAdmin

•  Log in to DirectAdmin as user.

Step 2: Access the E-Mail Accounts Section

• Navigate to E-Mail Accounts from the main dashboard.

Step 3: Unsuspend the Account

Find the suspended email account in the list, click on it, and select Unsuspend to reactivate the account.

Conclusion

By following the steps outlined above, you can easily unsuspend an email account and change its password in DirectAdmin. This process not only helps in managing email accounts efficiently but also ensures that email accounts are secure and accessible only by authorized users.

For additional assistance or if you encounter any issues, please contact our support team at support@ipserverone.com.