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Introduction

This article provides a step-by-step guide on how to view all user passwords in SmarterMail by using the TSMADump tool. This guide is intended for SmarterMail administrators who need to retrieve user passwords for account recovery or system audits. The article will walk you through the process of downloading, configuring, and running the TSMADump tool. Please note: This should be done responsibly and only when necessary, following all organizational security protocols.

Prerequisites

Before proceeding, ensure you have the following:

• RDP Access to the SmarterMail server.
• Administrative privileges for executing commands on the server.
• The TSMADump tool downloaded.

Configuration steps

1. Install TSMADump.exe in the Smarter Mail Server since this file is interacting directly with the bash, you need to press keep upon downloading to ensure modern browser allow download of such uncommon file.

2. Open command prompt or PowerShell in the directory where TSMADump.exe is being installed. You can achieve this by pressing Shift+ Right Click on empty spaces in the directory and choose Open PowerShell from the dropdown menu.

3. Type in the below command, example syntax as following syntax:

.\TSMADump.exe [/o<OutputFile>] [/c] [/q] <command> <baseURL> <username> <password>

whereas:
/o                 =output file followed by output file name
/c                 =comma in after every string
/q                 =add quote before and after every string
<command>    =command to use
<baseURL>    =eg:http//webmail.domain.com
<username>  =smartermail admin login username
<password>   =smartermail admin login password

Example of full syntax

.\TSMADump.exe /oOutput.txt /c /q USER http://webmail.test.com admin@test.com password123

the command “USER” above will list down all users in webmail.test.com and save it at Output.txt. Make sure that the provided credential is correct to access.

for a complete list of what <command> can be executed, run .\TSMADump.exe without any parameters and option flags.

**For more information, please refer to TSMADump Guide

Conclusion

This guide has outlined the steps necessary to view all user passwords in SmarterMail using the TSMADump tool. Always ensure you follow your organization’s security policies and use this tool responsibly to avoid data breaches.

For additional assistance or if you encounter any issues, please contact our support team at support@ipserverone.com.

Article posted on 03 April 2020 by ips1