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Introduction

Whitelisting specific IP addresses in SmarterMail ensures that trusted users can access the mail server without being blocked by security filters. This guide provides step-by-step instructions on how to whitelist IP addresses in SmarterMail.

Prerequisites

• Administrator access to the SmarterMail web interface
• Knowledge of the IP addresses to be whitelisted

Step-by-Step Instructions

Step 1: Access the SmarterMail Admin Interface

• Log in to the SmarterMail web interface as an administrator.
  
  
• Navigate to Security from the main menu.
  
  

Step 2: Add IPs to the Whitelist

• Under the Security section, select Whitelist.
  
  
  
  
• Click the New button to add an IP and a pop up will appear. Then, enter the specific IP address or range you want to allow.
  
  
  
• Click Save to apply the changes.

Step 3: Verify and Monitor Whitelisted IPs

• Go back to the Whitelist section to confirm the IP has been added.
  

Conclusion

By following these steps, you can successfully whitelist specific IPs in SmarterMail, allowing trusted users to access email services without restriction.

If you have any questions or require further assistance, feel free to open a support ticket through your portal account or contact us at +603-2026 1688. Our team is ready to assist you.