How to cancel my visitation request to Data Center?

If you’ve submitted your visitation request through the IP ServerOne Customer Portal, you can easily cancel it through the customer portal. After log in to the customer portal, navigate to Data Center > My Booking on the left panel. Then you may find your request under Upcoming Bookings, and select Delete from the drop-down menu to cancel visitation request. The visitation booking will be cancelled/deleted then.

If you encounter any issue to delete/cancel the visitation, you may contact our Customer Support team at cs@ipserverone.com for further assistance.